Shipping info

We are provided with proof of postage for every order. If for some reason your order does not arrive please contact us and we will send a copy of postage receipt for you to contact the courier company. 

Items will be shipped to the address you provide with your order. Once an order is placed we are unable to alter this so please ensure it is the correct address. If the address entered is incorrect lux lingerie will not be held responsible for loss of your order.